Customer Testimonials

Very pleased.

From the moment I emailed Parkway to inquire on availability of a vehicle to delivery, I experienced exceptional service. Kelsey replied to my inquiry quick on a Sunday evening when all other dealerships were closed and she secured the exact car I had been looking for, for a couple of months. Ron was very professional and ensured that Parkway worked with my bank for a seamless transaction. Lastly, Parkway drove 3 hours to deliver me my car saving me a 6 hour trip! They truly went above and beyond my expectations and I would most certainly use them again and recommend them. ...

Kelsey and Matt are the best! The communication between them was beyond efficient! When my husbands truck broke down we were in need of a vehicle quickly! They worked together to find us an affordable vehicle that we are now fighting over who gets to drive! They also worked with us on finding the best deal financially for our family! Great people who truly listen tj what you need and want! Thank you!

The purchase of our 2022 Rogue went very smooth. We feel comfortable dealing with Jim Copeland and will get with him on future auto purchases. We feel that he deals in a fair and professional manner.

Everyone was friendly. Everything that was to be done was explained to me thoroughly before the service was performed. I waited in a comfortable area and my service was performed very quickly. I was surprised when they said my vehicle was ready. Getting my car washed was also a nice perk!

I would like to thank Mark Smith, Jim Copeland Josh and Jerry Evans for what you all did for me. Not all dealerships ( up north) would do what you all collaborated on to make my life easier. A corroded wire inside a switch, you're the man Jerry. Very Much appreciated. Daniel Waller

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Pleased with service appointment. I am very happy with the service and the review of the maintenance on my vehicle.. I appreciate the prompt service appt. and the explanation of the service that was given.

Awesome team. Matt Smith and Jim Copeland are amazing and I will continue to buy all my vehicles from them!

It was great 😊

Friendly staff goes out of their way to get to know their customers. Very happy with the sales and service staff! I've purchased my last 2 vehicles here and would definitely recommend them!

Everyone was nice to me and my mom

The staff was very professional and helpful couldn't ask for a better group of people keep up the good work.

The sleeve/boot tore on my axel. Black grease was coming out.. I am a widow and must trust others to repair my car or anything for that matter. They repaired it immediately and I was back on the road.

Great !!!

Very satisfied

Friendly staff, efficient and clean. Great location.

Regular maintenance appointment completed very efficiently. Everyone I dealt with was super kind and communicative. Definitely did not try to sell me anything extra and even provided a heads up and a quote for the maintenance items recommended along with the next oil change.

Recently had a minor emergency occur and suspected I needed a battery. Service dept. worked it in that day without an appointment and they washed the car when done. Purchased this Altima and a Murano there. The service manager now is the best I have ever encountered, and it is reflected in his employees. This is the only place I will go for repairs and service.

Got an oil change and tire rotation. In and out quickly! Great service!

Brought my car up for a recall on the lights. They replaced my burnt out headlight and even washed my car! Staff was so nice and polite. Best car dealer I have ever been at and this was my first time there but won’t be the last!

It was easy to buy my new car from them. Enjoyed the experience, no pressure.

The staff is very friendly and consistently striving for the best of their customers. BRAVO 🙌

I like that when their servicing my vehicle, they check with me before performing something that was not scheduled. Their always polite. The waiting area is always clean. It's makes for a comfortable visit.

Parkway Nissan is the best and most competent car dealer I have dealt with. I was an out of state buyer and they made it very quick and easy. When I arrived, the car was fully charged and ready to go. The paperwork and handing over the trade-in took 20 minutes tops. Zero surprises, all the numbers were exactly as agreed to over the phone. I worked with Jim and Kelsey and I can't recommend them enough. I had a very specific request that required extra research on their part. In this climate of limited inventory they could sell anything ...

I remotely leased a car from Park Nissan and it was the most pleasant and easy experience ever! Everyone there was so nice and welcoming. Typically the process is long and I feel pressured on what to purchase...but they provided exactly what I needed with no hassle! I was at the dealership for no longer than 30 minutes! Great experience.

A great experience, as always with this dealership. They go over and beyond with their service, sales. Helpful with all aspects when buying a new car or truck. They follow up with any questions or concerns that you have with any issue. We have purchased or leased four vehicles since 2015. I have also recommended this dealership to friends. At least two or three have purchased vehicles. This dealership needs to be proud of the service that they are giving to our community.

It was a great experience as always and the salesman was very helpful in helping with our future purchase of a new vehicle and he showed us two that we are interested in. Keep up the good work.

The guys did an excellent job of explaining everything to me and how quick and easy it was to make the transition into my next vehicle.

I recently bought a vehicle entirely remotely from Parkway Nissan and it was the simplest, most straightforward and most pleasant experience I've ever had buying a car. We were able to do the process entirely by text and phone, and they delivered the car to me 100 miles away! The pricing was transparent -- no extra fees or upsells -- and I was very happy with the financing offered and out-the-door cost on the car. Once they delivered the vehicle I just had a few forms to sign and I was all set. Many thanks to the folks I dealt ...

Took the car in for scheduled maintenance they discovered that more needed to be done and called for approval and had it done very quickly.

Parkway is great and very accommodating. I will only have my service done there!! Thank you!

They went above and beyond. Our salesman Bobby was the greatest. He was very friendly and made our experience buying a brand new car for the first time. Very easy and pleasant. And he stayed after hours to make it convenient for us. So thanks for our new car. And Go Browns!!!!

Went in to check pricing and time frame for an oil change and tire rotation, schedule was full and was looking at a future date when they offered one in between another and it worked for me, so I had the work done.

Just an oil change and maintenance overview.

Kelsy was fantastic to work with. Did everything with a few phone calls and text messages. This transaction was from out of town and went seamlessly. They even delivered my new car and took my trade in back. It was by far the easiest and smoothest car buying experience I have ever had. Thanks again!!

It was fantastic! I am pretty hard to please and I am very happy with the experience and I love my car! It was a seamless car buying experience! Salesperson was no BS, no slimy sales tactics, just no nonsense relevant info! This was by far my best car buying experience I definitely recommend both the dealership and the salesperson, Rob Garabrandt!

Very satisfied.

I was looking for a car for many month and I came across the one I bought from Kelsey. Kelsey has been so great during the process, she’s answered all my questions still to this day! We did everything through email and it went great. When I drove up to get the car they had it ready to go for me and I love it to this day. I highly recommend going to park way or sending a message. Ask for Kelsey or Jim C both great people and the rest of the staff was fantastic also! Thank you ...

We lease all our vehicles with Parkway Nissan. They have always treated us like family. It was raining outside and instead of walking around the lot Tim took me into the service bay and drove cars into the bay for me. He drive several cars and even different models in for me and never made me feel like i was asking too much from him. Everyone on staff at Parkway are so personable and accommodating and have always treated us very well. We only drive from Columbus to Parkway Nissan.

I feel everyone went above and beyond!

Jim Copeland helped me with my purchase and he was really great to work with! He explained everything well and made the whole process easy!

I came to Parkway with a deal from another dealer in the area for a 2021 Nissan Murano. Greeting me was the most personable, professional, and attentive sales representative, Ben Robinson. He took the deal to the sales manager, Mark Smith, who more that exceeded the discounts offered by the other dealership. Since it involved 0% interest financing, I has the privilege of working with the dealerships financial officer, John Columbo. All and all the experience was an exceptionally pleasant one and I recommend Parkway Nissan to all who desire to purchase a Nissan. By the way, I am thrilled with my ...

Parkway is great!!! Barry is wonderful to work with and is very accommodating. I will only have my service done there!! Thank you!

When I called for service, Kassie let me know that they had an opening the same day and for me to stop by. When I arrived, she already knew what I usually have done and suggested maintenance to be performed and along with the service tech, they took care of everything. They always ask how I like my car and if there's anything out of the ordinary they should know about.

Jim Copeland was so helpful. Found me the car I wanted and got me the price I needed. I come back to Parkway because of him.

Everyone was vary helpful!

Ben Robinson went above and beyond to help me. My family and I have purchased several vehicles, Ben is our guy! Thank you.

From start to finish, this experience was perfect! I called for information about a car and Kelsie was able to answer all my questions. I made a appoint with Matt to test drive the car and I am now a proud owner of a 2018 Nissan Rogue! Matt was also very kind and was very informative! I can’t believe how easy this process was. Thank you Kelsey and Matt for making this happen!

Good experience.

The service was very good and it's nice that you can watch the work that is being done.

Great Salesman and finance people.

Very courteous and friendly staff.

Spoke with Kelsey about a car I was looking into, ended up deciding this wasn't the right time to buy. She was extremely helpful in providing all information needed to make an educated purchase. She was not pushy like most sales people, just super helpful & accommodating. Even though I didn't make the purchase, it was a pleasant experience. Thank you!

This is our 2nd vehicle bought from them and the entire dealership went above and beyond. Kellie, Bobby and financing were all nice and made me a deal I couldn't refuse! Thank you for all your help. I'm sure we will be back again one day.

We bought our daughter her first car from Parkway Nissan today. Quick and smooth process. They were not pushy. Matt and Kelsey were so helpful. Thank you guys!

Good friendly, helpful staff. Quality work in garage.

Contacted parkway thru email on Monday night expecting to hear from them in the morning and literally not even 30 mins Kelsy had message me . By that night we already had a vehicle in mind and approved Tuesday and picked up today . Almost 90 percent of it was done thru phone . Just had to sign papers and test drive today . It was such an easy and wonderful experience . Anyone looking for a nissan i highly advise to go here and talk to Kelsy . She's awesome and Matt Smith was great too. Didn't catch the ladys name that finalized the paperwork. ...

Much thanks to Kelsey. Great to work with. Everything was negotiated prior to arrival. Truck was detailed and ready to go when I arrived like promised. Sign and drive for sure....thanks again

We just purchased our suv from over 400 miles away and had a great experience. Kelsey was very helpful through the entire process answering all questions and sending extra pictures no matter what time of day. The delivery manager Bob, worked with my schedule and made it happen at my convenience. The drivers, Tom and Dave were very friendly and also quite patient while we took our time test driving and looking over the car. Even though we are a long distance away, I will check this dealership's inventory the next time we are looking for a car.

Oil change and new car purchase!!!!

I couldn't ask for anything better then the treatment from their service dept. especially Barry!!! Everyone was outstanding!

Great dealership! Awesome car buying experience!!

OK this place is AMAZING and 100% legit. The staff walk you through the entire process, making sure you are completely comfortable with the vehicle you're interested in. I can honestly say I've never had such a pleasant experience buying a vehicle. I'd recommend this dealership to anyone.

This was a standard service due, I always have had my service done at Parkway and I'm glad to have received two coupons in the mail. Yes, great service at a great price is most attractive.

I am 100% satisfied with the recent purchase from Parkway Nissan. I have never purchased a car sight unseen. Kelsey was amazing helping me purchase the perfect vehicle for my husband. She processed all the paperwork very quickly and kept in touch with me through the whole process. She reassured me I would love the vehicle. Two gentleman, Dave and Bob delivered the vehicle ( 2.5 hours away). They were so kind, helpful, not pushy, did not pressure me to purchase the vehicle; they were very professional. They answered my questions, explained the paperwork, let me test drive the vehicle and just like ...

Barry and his service department always provide exceptional service! 2nd to none!

I honestly don't think there was anything you guys could possibly do any better than what you already have done

The guy that took care of us when we first checked in was phenomenal!!! I wish I knew his name! That’s a face I would want to represent my company!

Kelsey was great, they drove our car out sooner than expected, and had the title to us faster than we expected. We love our Xterra, here it is in the New River Gorge the weekend after it arrived. Kelsey and James checked in on us and answered questions every step of the way

Kelsey Bush and Jim Copeland went above and beyond to locate and acquire the perfect Rogue to fit my business needs! I can’t thank them enough for their prompt, courteous and friendly service. They have my business from now on.

This was our first visit to Parkway, definitely won't be our last. Kelsey Bush was fantastic, answering all my queries prior to our visit. She sent me video walkthroughs of the interior and exterior. The vehicle we wanted to see was all prepped for us, sitting right out front, and they pulled it in so we didn't have to stand out in the rain to look it over. Matt Cummings greeted us, sent us out for a test drive, and worked through everything with us. We interacted with a couple other dealership folks, they were all friendly and ...

BEST EVER car shopping experience I have ever had. From initial phone call contact to arriving at the dealership lot, I was treated with courtesy, respect, and professionalism. All parties were knowledgeable and went above and beyond to make sure my new car acquisition was an EASY one. I will definitely return!

I recently bought a 2020 Nissan Frontier from Parkway Nissan. I have dealt with many dealerships over the years and can honestly say this has been by far the easiest and best experience I have ever had. I found my specific color/model truck on the Nissan USA site and at multiple Nissan dealers. I tried to make deals with them but you could tell by the offers they were not serious. I found my truck at Parkway and contacted them online. Kelsey contacted me almost immediately and based on past experiences I was prepared for the usual low ball offer ...

Very fast and courteous - Love the dealership and its Service Dept

GREAT, COULD NOT HAVE BEEN BETTER !!!!! AND ONCE AGAIN, THANK YOU FOR THE LONER CAR, IT WAS A " LIFE SAVER " !!!!! AND THANK YOU FOR FINDING ME A CHEAPER TIRE MATCH FOR THE NISSAN !!!! RUNS GREAT AND STRAIGHT DOWN THE HIGHWAY. THANK YOU AGAIN, CINDY & VINNIE.

Service manager EXCELLENT

It was great. They came and got my car from work and did the oil change while I was working and then brought it back to me before I was done.

The salesman was very friendly and knowledgeable. He answered all my question. He assisted with every step in the buying process. The financing process was very good.

Bought a Frontier a couple of weeks ago, and I was more than happy with the whole experience! Jim and Mark made it all so easy! Like dealing with Ron, also! This is why I shop here! I will purchase here in the future, for sure! All service experiences have always been great!

I was looking for a specific item in search of a 2019 model Nissan rogue sport I found it on the website the previous evening and make a call the following morning to ask for details. I dealt with Matt Cummings who gave outstanding and professional service throughout the whole process.

They took very good care of us and were quick about the whole buying process.

Always fast friendly service. And the price is right.

We drove from NC to Dover for a family emergency and unfortunately a funeral later. The Chassis light came on and our sister in law recommended Barry at Parkway. Barry was very friendly and helpful. He quoted us a price and we thought it was covered by our warranty and had the dealer in NC check it was and told us the terminology and plan to explain to Barry. He was very helpful and accepted the warranty with no problem. Great experience.

Barry in service takes great care of my vehicle.

The service writers and the mechanics were both extremely helpful and knowledgeable about the work that was being done and helped me to understand what it was that was being done and they finished the work in a timely fashion I give it an a++, thank you

Matt was so easy to work with! Very nice and non-pressuring. Professional and quick to respond to questions.

It was the best experience we have ever had at a dealership. Everyone was pleasant and knowledgeable.

Jim,Mark and the gentle man that finalized our sale all was very helpful. Only regret I have is wish I had a bit more time to test drive the rogue SL, Thinking I might have chosen that one. But do really love mine. They said I could check it out but I'm not one to hold ppl up. Other than that they made this buy super easy. And we are already talking about coming back to buy another vehicle when it's time to replace my husband's car. Thanks again to the whole team that helped us ...